Mediation helps people or groups who disagree find a solution without going to court. A neutral person called a mediator leads the process. It can help work out childcare arrangements. It can tackle disagreements about money. It can resolve problems at work. Here, you can learn what to expect and where to get help.
In mediation, a neutral person called the mediator helps people in conflict make an agreement.
The mediator:
A mediator does not make decisions. Instead, they help the people in conflict make a decision together.
Mediation can happen in different ways. Options include:
Mediation usually works. Around 85% of the time, mediation finds a solution, according to the Australian Mediation Association here (external link). Occasionally, mediation doesn't work. The parties cannot agree. In this case, the issue might go to court.
You have the right to the support that will allow you to get the most out of mediation. Ask for what you need to participate fully and make your views known.
Mediation is useful:
It can help couples who are separating. It can be a way to make decisions about childcare and assets, like who gets a house or car.
Mediation can help at work. For example:
Sometimes, mediation is required before using a legal process. For example, the Family Court of Australia requires people to try mediation before going to court. This type of mediation is called Family Dispute Resolution. You can read more about it here (external link).
Mediation is not required if there has been family violence. However, it is available if both people want.
Mediation services for separating couples are available at government-funded services, like:
Search for the organisation's name and your city or state to find the contact details online.
The Australian Mediation Association (external link) can help you find a mediator for other kinds of mediation, like when there is a probem at work.
This section of the website lets you know where to go and what to do when you need help. People who've been hurt by violence will find advice here, but others will find it helpful, too. There is information about legal support, health services, money, sex and relationships and violence and abuse. If you are in a difficult situation and don't know what to do, the strategies here can make a difference.
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